CA Forums

Hi everyone,

I'm a developer working on automating GST workflows for small e-commerce sellers. Before building anything, I want to understand what actually hurts in practice.

For those of you handling e-commerce clients, Amazon, Flipkart, Shopify, where does most of your time go? Is it reconciling platform reports with GSTR-2B, tracking TCS credits, dealing with returns, or something else entirely?

what a typical filing looks like from your side.

The biggest challenge is reconciliation rather than the actual filing. Matching marketplace sales, returns, fees and TCS with the books and GST data can become quite time-consuming, particularly when reports from Amazon/Flipkart differ in format or timing.

TCS reconciliation, credit-note/return adjustments and identifying mismatches in GSTR-2B are also common pain points. A workflow that automatically standardises platform reports, reconciles transactions and clearly flags exceptions could save accountants significant manual effort.