GST compliance for e-commerce sellers. what actually takes the most time?

[Surendra Gd]

Hi everyone,

I'm a developer working on automating GST workflows for small e-commerce sellers. Before building anything, I want to understand what actually hurts in practice.

For those of you handling e-commerce clients, Amazon, Flipkart, Shopify, where does most of your time go? Is it reconciling platform reports with GSTR-2B, tracking TCS credits, dealing with returns, or something else entirely?

what a typical filing looks like from your side.

[Juhi]

The biggest challenge is reconciliation rather than the actual filing. Matching marketplace sales, returns, fees and TCS with the books and GST data can become quite time-consuming, particularly when reports from Amazon/Flipkart differ in format or timing.

TCS reconciliation, credit-note/return adjustments and identifying mismatches in GSTR-2B are also common pain points. A workflow that automatically standardises platform reports, reconciles transactions and clearly flags exceptions could save accountants significant manual effort.